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American Augers offers a competitive benefits package as part of our commitment to our associates. Benefits include the following:
- Medical Insurance
- Prescription Drug Program
- Dental Insurance
- Life Insurance (company paid)
- Supplemental Life Insurance Option
- Short-term Disability Insurance (company paid)
- Long-term Disability Insurance (company paid)
- Supplemental Long-term Disability Insurance Option
- 401(k) Plan with Company Match
- Paid Days Off
- Paid Holidays (8)
- Educational Assistance
- Wellness Programs
- Employee Assistance Program
Current Openings: Bilingual Service Technician - descriptions follow.
Bilingual Service Technician
Primary
Function:
Individual will be the first-line field contact and
must represent the Company in a positive, professional manner at all
times. Respond directly and immediately
to customer technical needs as they relate to American Augers equipment.
Actions include operations, safety &
maintenance training, commissioning of equipment and troubleshooting.
Duties
& Responsibilities:
Coordinate corrective actions internally and
externally.
Communicate corrective actions to customers.
Writes and/or communicates trip report and failure
analysis information to customer service manager.
Assist with coordination and processing of warranty
returns and claims.
Support training courses at factory or customer
site.
Apply knowledge to assist with typical
troubleshooting and failure investigation analysis.
Support 24-7 technical support hotline.
Provide technical support to sales function.
Work Activities:
Organize,
plan and prioritize work.
Diagnose
mechanical, electrical and hydraulic problems and determine how to correct
them, using blueprints, electrical and hydraulic schematics, technical,
operations and service repair manuals, and
parts catalogs as necessary.
Train
customers in safety, setup and operation of equipment.
Use
tools ranging from common hand and power tools, such as hammers, hoists, saws,
drills, and wrenches, to precision measuring instruments and electrical and
electronic and hydraulic testing devices including voltmeter, ammeter or
ohmmeter, hydraulic gauge and flow meter.
Inspect,
operate, and test machinery and equipment in order to diagnose machine
malfunctions.
Communicate
with Supervisors, peers or subordinates.
Handle
and move objects.
Align
or adjust clearance for proper fit using published data.
Requirements:
High school
diploma or GED
Must be
fluent in both English and Spanish
Prefer minimum
of 5 years of experience/knowledge of American Augers equipment operation and
maintenance.
Perform
general physical activities including move or fit heavy objects.
Current
driver’s license
Eligible
for international travel passport
Operate
vehicles, mechanized devices, or equipment.
Computer skills, including Microsoft Office or
equivalent software
To apply, send resume with salary requirements to soliver@americanaugers.com.
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